Some Pixel 10 and Pixel 11 cameras stop working after the November update
Some users report a black camera preview after the update. A workaround that helped some: power the phone fully off for about 5 minutes.
Some Pixel phones show a black camera screen after the latest update. Turn the phone fully off for about five minutes, then on again; this helped some people.
Hype check
Quieter than it deserves. This one matters more than the coverage suggests.
Our editorial opinion, based on the sources below. How we score
Why it matters
The camera is an everyday tool, and knowing the workaround saves time until Google responds.
Skip: it does not affect you if your camera works.
The details
- User reports describe a black camera preview or a “Something went wrong” message after the November update, on Pixel 10 and Pixel 11.
- Front and rear cameras and third-party camera apps can stop working too.
- For several users, powering the phone fully off for about 5 minutes and turning it on helped, per Google Support forum experts. A normal restart did not.
- A factory reset, clearing camera data and Safe Mode did not help.
- In what we read, Google has not confirmed the issue; the cause is unknown and we do not know how many are affected.
Receipts
One trusted outlet reports it. Not confirmed yet. Open the sources and check us.
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